KUALA LUMPUR: Police yesterday advised internet users to beware of cyber cheats who sell goods online, to avoid being victims of increasingly rampant fraud activities. According to the police’s Facebook site, police are continuously monitoring crimes of this nature and advised users not to be too trusting when dealing with such people. Police said to prevent being duped by cyber cheats, internet users must be sure of the sellers’ identities including their addresses, phone numbers, e-mail addresses and other vital information prior to any transaction. “The public should check with the bank whether or not the account number given matches the name of the seller … and if the user has corresponded with the seller through email, the e-mails should be saved, together with the full e-mail header. “Should a buyer be cheated, they must print all forms of communication with the seller such as wall posts, private messages, e-mail, short message service (SMS) and phone conversations among others. “Buyers should also drag the duration of communication with seller, and those with information on cyber cheats should email it to mcc@rmp.gov.my for further investigation and action by the police,” he said. A news report yesterday revealed techniques used by cyber cheats to lure users into buying goods online, causing them to lose between RM200,000 and RM300,000 monthly. Among the complaints reported to the National Consumer Complaints Centre were 80 cases involving fraud, unnecessary delays (96), lack of seller information (128), attempts to confuse the buyer (91), poor service (75) and exchange of goods and refunds (84).
Bernama
source from : lowyat forum
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