IMPORTANT NOTICE :

In appreciation of your support, Fantastic Communications is willing to provide aftersales service, like warranty claim. But we would like to inform that aftersales services will only be rendered on every Wednesday. (Any changes to the day, we will notify on our website)

We are sorry to inform all customers that we do not give 7-day money back guarantee or 1 to 1 exchange service. This kind of guarantee is not provided from our suppliers/manufacturer. For all defective phones caused by manufacturing processes, we will only help you send to local service centre or authorised dealer service centre on the following term and conditions :-

1. No guarantee of time of getting back the phone, this is depending on service centre response.
2. While the phone is sent for warranty claim, request for refund, exchange or top up for another handphone is not allowed.

Thank you for your continuous support.

重要通知：

为了感谢您的支持，奇通讯 (Fantastic Communications) 愿意提供售后保修服务。我们的售后服务只在每个星期三。（任何的改变，我们会通知在我们的网站里）

我们很遗憾地通知所有客户，我们没有7天退款的保证或1对1对换的服务。因为我们的供应商/制造商不提供这种保证。对于所有在制造工艺上所造成有缺陷的手机，我们将帮助您发送给当地的服务中心或授权经销商服务中心, 基于下列条件： -

1. 没有取回手机的时间保证，这是取决于服务中心响应。
   
2. 而在手机发送的保修期间，要求退款，交换或顶另一个手机绳是不允许的。
   

感谢您的不断支持。

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